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Verified
5/5

2021-02-04

Amazing service.

"I’m horrible with names but our sales guy took a lot of time helping me pick out the items for our trip. I’ve been using cycle gear since they opened on cave creek road"

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Verified
5/5

2020-05-06

Helmet Purchase

"Went to Cycle Gear for a new Helmut. Shawn at Cycle Gear Surprise was outstanding. He is very knowledgable about helmet types, brands, head-shapes and general fitment and patient while I asked questions and looked at many helmets. He rather quickly pointed me towards excellent helmet candidates after asking me about my riding style, comfort concerns, ect. I purchased the new Shoei RF-1400 Helmet at a great price and it is the best helmet I've had in years. I highly recommend Shawn and the guys at Cycle Gear."

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Verified
4/5

2021-01-02

Very good service.

"Very good service, good prices."


Verified
5/5

2020-12-31

Helpful and kind staff!

"Thanks for treating us so well during our recent visit to purchase helmets. You offered me the military discount without me having to ask! Your kindness and respect is much appreciated. "

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Verified
5/5

2020-12-26

Great Customer Service

"The team at Surprise Cycle Gear is always on point. Sean and his team always have great recommendations and know their products well. I appreciate the prompt customer service and know I am always getting the right products for my needs. Well done to Cycle Gear Surprise!!"

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Verified
5/5

2020-12-19

Awesome service

"Help me find the right gear "

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Verified
5/5

2020-12-08

"Excellent customer service! "

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Verified
5/5

2020-12-08

Great service!

"Great Service! Great atmosphere! Friendly and helpful staff!"

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Verified
5/5

2020-11-15

Bought a new helment

"Had a great experience with the sales person who helped me find the helmet that I wanted and in the proper size. He was loaded with information and gave me the pots and cons of the different helmets that I was looking at."

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Verified
5/5

2020-11-12

Excellent experience

"The two guys I got the pleasure to deal with were knowledgeable and fun to deal with. Helped me find products that work better for me "

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Verified
5/5

2020-10-25

They Know What They Are Doing

"They know how to fit you on a bike for sizing. Great area to try bike out. No pressure to buy. "

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Verified
5/5

2020-10-15

awesome in store credit program !!!

"used there in store credit to get a few parts and boosted my credit 30pts "

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Verified
5/5

2020-10-14

Always great to deal with

"First place I shop in surprise "

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Verified
5/5

2020-09-10

Great gear selection and responsible staff

"There's a great selection of gear at very reasonable prices and always a good deal to find, while I've had some issues in the past their tire mounting services the employees have always been able to handle it or correct the problem quickly , I've been riding since I was 6 years old and I've gotten nearly all my gear here , starting with dirtbikes and eventually moving to dual sports and then later to Harley's , there's a wide variety of gear and tires for every type of Rider , and staff knowledgeable enough to help you find it. "

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Verified
5/5

2020-10-04

Awesome service

"I always leave with a smile on face because of the awesome customer service. I'm never rushed to buy something and everyone is just super helpful.
Thanks guys!
"

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